ek999 takes your privacy seriously. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have as a player in Bangladesh.
Six core principles that define how ek999 approaches data privacy for every player on the platform.
All data transmitted between your device and ek999 is protected with SSL encryption. Your personal details, payment information, and account activity are never sent or stored in plain text. Encryption is active at all times on ek999.
ek999 does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Your data is used only to operate your account, process payments, and keep the platform secure. That's it.
ek999 collects only the data that is genuinely necessary to run your account and comply with legal obligations. We don't collect data speculatively or build profiles beyond what's needed to provide the ek999 service to you.
ek999 is upfront about what data is collected and why. This privacy policy is written in plain language so every player in Bangladesh can understand exactly how their information is handled — no hidden clauses or confusing legal jargon.
ek999 players have the right to access, correct, and request deletion of their personal data. You can contact ek999 support at any time to exercise these rights. Requests are handled promptly and without unnecessary delay.
ek999 uses cookies to keep your session active, remember your preferences, and understand how players use the platform. We do not use cookies to track you across other websites or serve you ads on third-party platforms.
Welcome to the ek999 Privacy Policy. ek999 operates the online gaming platform at ek999.one and is committed to protecting the personal data of every player who registers and plays on the platform. This policy applies to all users of ek999, including players based in Bangladesh.
This privacy policy explains what personal data ek999 collects, the reasons we collect it, how it is used and stored, who it may be shared with, and what rights you have regarding your own data. By creating an account on ek999 or using the platform in any way, you acknowledge that you have read and understood this privacy policy.
If you have any questions about how ek999 handles your data, you can reach our support team at [email protected] at any time. We are committed to responding to all privacy-related queries promptly and clearly.
💡 Short version: ek999 collects only what it needs to run your account and keep the platform secure. We never sell your data. You can ask us to show you, correct, or delete your data at any time.
ek999 collects personal data in the following ways: directly from you when you register or use the platform, automatically through your use of the ek999 website and app, and from third-party payment providers when you make a deposit or withdrawal.
| Data Type | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID | Registration form, KYC verification |
| Contact Data | Phone number, email address | Registration form, account settings |
| Payment Data | bKash / Nagad / Rocket account number | Deposit and withdrawal transactions |
| Technical Data | IP address, device type, browser, OS | Automatically on platform access |
| Usage Data | Games played, session duration, bet history | Automatically during gameplay |
| Communications Data | Support chat logs, email correspondence | When you contact ek999 support |
ek999 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.
ek999 uses the personal data it collects for the following purposes:
📧 Marketing communications: ek999 will only send you promotional messages if you have opted in to receive them. You can opt out at any time by contacting support at [email protected] or updating your account preferences.
ek999 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Your data may be shared in the following limited circumstances:
🔒 Your data stays with ek999: Outside of the specific circumstances listed above, your personal information is never passed to outside parties. ek999 does not work with advertising networks or data brokers.
ek999 uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help ek999 recognise you, keep your session active, and understand how the platform is being used.
The types of cookies used by ek999 include:
ek999 does not use advertising cookies or allow third-party ad networks to place cookies on the ek999 platform. You can manage cookie settings through your browser, though disabling essential cookies may affect your ability to use ek999.
ek999 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it:
While ek999 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong password, do not share your login credentials, and contact ek999 support immediately if you suspect unauthorised access to your account.
✅ Security tip: ek999 will never ask for your password via email, chat, or phone. If anyone claiming to be ek999 support asks for your password, do not provide it and report the contact to [email protected] immediately.
ek999 retains your personal data for as long as your account is active and for a reasonable period after account closure, as required by legal and regulatory obligations. Specifically:
When data is no longer required, ek999 securely deletes or anonymises it in accordance with its data retention procedures.
As an ek999 player, you have the following rights regarding your personal data. To exercise any of these rights, contact ek999 support at [email protected].
ek999 will respond to all data rights requests within a reasonable timeframe. In some cases, ek999 may need to verify your identity before processing a request. Certain data may be retained even after a deletion request where retention is required by law.
ek999 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If ek999 becomes aware that a minor has registered an account or provided personal data, that account will be closed immediately and all associated data deleted. If you believe a minor has accessed ek999, please contact us at [email protected] immediately.
ek999 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When changes are made, the updated policy will be published on this page with a revised effective date. If the changes are significant, ek999 will make reasonable efforts to notify registered players. Continued use of ek999 after any update constitutes acceptance of the revised privacy policy.
We encourage you to review this page periodically to stay informed about how ek999 protects your privacy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way ek999 handles your personal data, please get in touch with our support team. We are available around the clock and committed to addressing all privacy-related queries seriously and promptly.
📧 Privacy enquiries: Contact ek999 at [email protected]. Please include "Privacy Request" in your subject line so we can route your query to the right team quickly. We aim to respond to all privacy requests within 5 business days.
ek999 protects your data so you can focus on what matters — enjoying 500+ games, fast bKash and Nagad withdrawals, and 24/7 support whenever you need it.